UK & NI Delivery

Royal Mail Standard delivery, Mon-Fri: 2-5 working days

UK & NI from £4.95

DPD Next working day delivery
Order before 2:30 pm, Mon - Thu

UK & NI: from £9.95

Please note: Bank holidays & Weekends will impact this delivery timeframe

- the delivery will arrive the next working day.

UK Saturday delivery 

Order before 2:30 pm on Friday: from £13.00

FAQ’s

How to track your order…

You can track your order using the tracking number and the link on your dispatch confirmation email.

When will my order be sent? 

We aim to dispatch orders placed before 2.30pm on the same day. Although we use all reasonable means to ensure that your order is delivered within a specified time frame, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will inform you of any unexpected delay. During sales or busy periods standard delivery may take an additional 3-5 working days. 

What if I am not home when they deliver?

We recommend you use a delivery address where there will be someone to receive and sign for the delivery. For many of our customers this may be a work address. However, if you are out, the usual procedure is for the delivery service to leave a “you weren’t in” card (or similar). You can then collect from a depot or re-arrange delivery for a time that suits you. 

Bemeè do not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location you deem as a “safe place” such as in the shed, garage or with a neighbour, we cannot accept responsibility if the goods are damaged or you fail to receive your parcel.

Undeliverable Items…

If items are undeliverable to you by the courier/postal services these orders will be held for a defined period of time (varies per company) for you to collect. If uncollected items exceed this limit, they will be returned to us as the sender. All items will be automatically refunded and returned to stock. You will be notified via email of the refund once processed.

When will my next working day delivery arrive?

All orders made with our next working day service before 2:30pm get shipped the same day for delivery Monday to Friday. Any orders placed Thursday after the 3:30pm cutoff will be delivered the next working day, Monday - (subject to bank holidays). 

My order has not been delivered correctly…

Please allow the full delivery timeframe for your order to arrive. If you believe the order has been delivered in error, we ask you check all possible safe places/near by neighbours before contacting us - if you wish to raise a delivery investigation please email info@bemeevip.com and provide your order number/tracking number/full delivery address. We have a limited timeframe to investigate once the goods have been marked as delivered, we ask you to contact us as soon as possible and within 7 working days since the delivery notification so we can assist you further. 

For anything else…

Please contact us at info@bemeevip.com